Privacy Policy

For this privacy policy personal data means any information that can be used to identify an individual whether directly or in directly. This sets out the details of how (“we,  me”) collects and processes your personal data through its website located at www.empoweringmindtherapies.co.uk. Empowering Mind Therapies Ltd operates the www.empoweringmindtherapies.co.uk website.      

The information below will inform you of our policy regarding collection, use and disclosure of personal information and data when you use our services and the choice you have relating to that data. We use your data to provide and improve the service. By using the Service, you agree to the collection and use of information with this policy. Unless defined in the privacy policy, terms used in this policy have the same meanings as our Terms and Conditions policy given to you on agreement of service.

Empowering Mind Therapies Ltd (“we,  me”) understands that your privacy is important to you and that you care about how your personal data is used. (“we, me”) respect and value the privacy of everyone who visits our website, www.empoweringmindtherapies.co.uk  (“we, us”) will only collect and use personal data in ways that are described here and in a way that is consistent with (“we, us”) obligations and your rights under the law.

Please read this privacy policy carefully and ensure that you understand it. If you do not understand the content of this privacy policy, or do not accept or agree with it then you must stop using our website at www.empoweringmindtherapies.co.uk immediately.

Information about (“we, us”) our site is owned and operated by Empowering Mind Therapies Ltd registered in England under company number 12385685. Empowering Mind  Therapies Ltd 71-75 Shelton Street London Greater London WC2H 9JQ.

Trading at

Fawdon Red House
4 Fawdon Close
Newcastle Upon Tyne
Tyne & Wear

Data Protection Officer Corrine Oshin
Email address: [email protected]
Telephone number: 07727927582
Postal address: Same as registered address above

I am a Professional Coach member of ANLP international CIC.

This privacy policy only applies to Empowering Mind Therapies Ltd website www.empoweringmindtherapies.co.uk and not to any third-party sites.

What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

How do we store your personal data?

(“we, us”) Our website is located within the United Kingdom, and we comply with the internet laws applicable to the United Kingdom which includes General Data Protection Regulation. Your data will be processed within the United Kingdom. We may store and control some of your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation. We may also transfer your data to a third-party service provider which requires your data to be transferred outside of the EU. AND/OR store some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

We also store electronic records which are stored on password  protected computers and secure cloud storage. Our cloud providers are GDPR compliant.  Your data is secure in the cloud-based system. We also use a passcode system for any Form’s we send to you online and a two-factor authentication for added security sometimes. Your data is encrypted in flight navigation and runs on 256-bit SSL Encryption.

We may also store Physical records of tasks and forms identified with code numbers that may be filled in during the course of our business and providing and meeting our contractual obligation to you. These are locked in a cupboard with a key system.

We will take the necessary steps to ensure that your data is treated securely and in accordance with this privacy policy. By agreeing to us using your personal data, you agree to this transfer and, storing and or processing. We will use and take the necessary steps and procedures / security features to try to prevent unauthorised access.

What personal data do we process and collect from you?

We may collect and process personal data that you provide to us by your contact details which may include your name, date of birth, email address, phone number business contact details, correspondence address, IP address. We shall process this data for the purpose of communicating with you and keeping our records on the lawful grounds of legitimate interest. Information contained in emails, requesting information through our contact forms, text or through our website and or other online platforms and social media. Also records of consultations and coaching/meetings held with you. We may also ask you to fill in our evaluation forms after receiving coaching from us. The personal data we hold will be held by us to enable us to get in touch with you.

Details of Transactions that you carry out with us for services that we provide. We may keep appropriate records in connection with the services we provide. This may include personal information, billing address, credit card or other payment details we shall always process this on contractual grounds.  Also, user information this may include comments or statements that you may make or post via our website, online platforms or social media channels, images, documents, or videos that you share on or through our website or through any pages or online platforms and information concerning your use of our website or other online platforms such as your browser information, pixel ID, page views, pages visited, number of visits and where appropriate log-in details. We will process this information to analyse and monitor usage and content of our website and other platforms and channels to ensure the content is relevant to you, to support our administration and record keeping requirements and to maintain security of our systems on legitimate grounds.

In accordance with the Privacy and Electronic Communications Regulations (PECR) we may also send you relevant advertisements or marketing information if you have ever purchased or enquired about our services and at the time of our service you agreed to receive advertising or marketing information from us and did not opt out. If we contact, you through email we shall ensure that our emails clearly display the location of the sender and include clear options to opt-out if you wish to do so in accordance with the CAN-SPAM act.  We shall only collect and process your personal data for purposes that are clearly outlined prior to you providing us with your data or for a legitimate reason. This will be based on a lawful condition, that will be because you have given your consent for us to process your data.

The lawful basis under the Data Protection Legislation that allows (“we, me”) to use such information is article 6(1)(f) of the UK GDPR which allows  (“we, me” ) to process personal data when it is necessary for the purposes of  (“we, me” ) legitimate interests in this case, the proper operation and functionality of (“we, me”) Site. If you contact (“we, me”) as described above, you will be required to consent to use of your personal data to contact you. In this case (“we, me”) lawful basis for using your personal data will be article 6(1)(a) of the UK GDPR, which allows (“we,  me”) to use your personal data with your consent for a particular purpose or purposes. When we are under a contractual or legal obligation or where it is our legitimate interest to do so.

How we use your Personal Data?

To raise invoices and arrange payment with us. To provide you with our services and carry out your instructions. To provide you with information about any future events we may have, changes to our services, updates and blogs, where you have agreed to be contacted for such purposes. To maintain our obligation to provide you with any or in relation to any contracts we have agreed between us. To perform booking and relevant administrative functions when you reserve a place at one of our events. Any other purpose that may be permitted or required and applicable by law. To carry out any other purpose which is disclosed to you and to which you agree. Where (“we, me”) collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. (“we, me”) will comply with (“we,  me”) obligations and always safeguard your rights under the Data Protection Legislation. For more details on security see (Above how we store your data). And our retention Policy on request.

As stated above (“we, me”) do not generally collect any personal data directly from you, but if you contact (“we, me”) may obtain your personal details from your email, (“we, me” ) may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of (“we, me”) site and will not normally be used in any way to personally identify you.

Retention of Data

(“we, me”) will not keep your personal data for longer than is required regarding the purpose for which it was collected by us generally 7  years, including any legal obligations, or record keeping requirements and (“we, me”) will take reasonable steps to destroy or permanently de-identify your personal data when it is no longer required. No personal data will be retained for any longer than is necessary. (“we, me”) will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server. When we process your data, we will always adhere to and comply with the relevant data protection laws and principles, which means that your data will always be used lawfully and in a transparent way always kept securely and only for as long as necessary for the purposes we have told you about.

Cookies

(“we,  me”) site may place and access certain first-party cookies on your computer or device. First-party Cookies are those placed directly by (“we, me”) and are used only by (“we, me”). (“we, me”) use Cookies to facilitate and improve your experience of (“we, me”) site and to provide and improve (“we, me”) products AND/OR services.

By using (“we, me”) site you may also receive certain third-party Cookies on your computer or device if you follow a link from our website. Third-party Cookies are those placed by websites, services, and/or parties other than (“we,  me”). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not have control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them as we do not accept any responsibility or liability for these policies. We use First- party and Third-Party cookies. First party cookies are cookies which are directly placed by us and are used only by us these may include session cookies, persistent cookies, strictly necessary cookies, experience cookies, marketing and promotional cookies, functionality cookies. No personal data is collected with cookies. The only cookies used by this site are recorded for the operation of the website and for analytics to optimise any customer experience on our website. You have control of what cookies you accept you can choose to block cookies and delete all cookies from your browser you should be aware if you alter your browser settings to block or delete cookies then you may not be able to access certain areas or features of our website and some parts of the site may not display. You can make your choice by altering your browser it is recommended that you keep your internet browser and your operating system up to date and that you consult the help and guidance of a professional if unsure about privacy settings.

Do You Share My Personal Data/ Disclosure of personal data?

(“we, me”) will not share any of your personal data with any third parties for any purposes, subject to the following exceptions. In some limited circumstances, (“we, me”) may be legally required to share certain personal data, which might include yours if (“we, me”) involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. Where it is necessary for external service providers who have been engaged by us to assist in the provision of services to our customers or clients. Where it might be required by any professional support team we engage with. Where it may be required by in connection with the sale or purchase of any business or assets. With any other member of our company who might need to work with you. Where we might outsource a function or activity to an external provider, we will only disclose the personal information that the provider needs to undertake that function or activity and we also require that external service providers agree to keep your personal data secure and in accordance with the relevant law.

We agree not to share your personal data with any third party for the third party’s marketing purposes unless we have obtained your consent to do so.  The security of your data is important to us but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.  

What are your rights in relation to the data we hold?

You have a right in relation to the details we hold and can request the data that Empowering Mind Therapies holds in relation to discussions/ meetings held with you. If you want to know what personal data (“we, me”) have about you, you can ask (“we, me”) for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. You have the right to access and receive a copy of your personal data, to ask us to correct any errors, to erase your personal data to restrict how your information is processed.

It is important to us that the details we hold about you is complete, accurate, and up to date. If at any time your details change, please contact (“we, me”) by emailing [email protected] so we can update your details. If you provide us with consent to process your personal details, you can withdraw that consent at any time. If you wish to notify us of any changes or make any complaints or ask any questions about our privacy practices regarding the handling of your personal data, please first contact the Data Controller

Corrine Oshin at [email protected]. You also have the right to lodge a complaint with the information Commissioners office (ICO), the UK Supervisory authority for data protection issues.

Our commitment to Children’s Privacy

Protecting the privacy of young people is important to us. Hence our website services does not address anyone under the age of 16 (“Children”) without parental consent. By accessing the website at www.empoweringmindtherapies.co.uk and providing your personal data you are warranting that you are over 16 years of age. We do not knowingly collect personally identifiable information from anyone under the age of 16 on our website. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

 Legitimate Interest

(“We, Me”) sometimes process data under a basis of legitimate interest. This is most likely when the processing is not deemed to be unexpected or high risk. In this instance (“We, Me”) will ensure that our processing is proportionate and has minimal privacy impact  on you. (“We, Me”) review our Legitimate Interest Assessment if we ever  intend to use data for a new purpose to ensure that this purpose is compatible with its original use. (“We, Us”) will always ensure that we stop the processing of your data if you object to us doing so and we will always offer an opt out option.

 (“We, Me”) have checked that legitimate interests is the most appropriate basis.
(“We, Me”) understand our responsibility to protect  individual’s interests.
 (“We, Me”) have conducted a legitimate interests assessment (LIA) and kept a record of it, to ensure that we can justify our decision.
(“We, Me”) have identified the relevant legitimate interests.
( “We, Me”) have checked that the processing is necessary and there is no less intrusive way to achieve the same result.
(“We, Me”) have done a balancing test, and are confident that the individual’s interests do not override those legitimate interests.
(“We, Me”) only use individuals’ data in ways they would reasonably expect, unless we have a very good reason.
(“We, Me”) do not use  people’s data in ways they would find intrusive or which could cause them harm, unless we have a very good reason.
When (“We, Me”) process children’s data, we take extra care to make sure we protect their interests.
(“We, Me”) have considered safeguards to reduce the impact where possible.
(“We, Me”) offer an opt out.
If (“We, Me”)  LIA identifies a significant privacy impact, we have considered whether we also need to conduct a DPIA.
(“We, Me”) keep our LIA under review and repeat it if circumstances change.
(“We, Me”) will continue to include information about our legitimate interests in this privacy notice.

Can the policy be changed?

Empowering Mind Therapies reserves the right to change this privacy policy, alter or amend it as we deem necessary or as required by law. From time to time without prior notice. Any changes will be immediately posted on the Empowering Mind Therapies website. Your first use of our website after the date of any amendments or alterations will constitute your acceptance of such changes therefore, we recommend you review our Privacy Policy regularly to keep informed of any changes. This Privacy Notice Policy is reviewed annually to ensure that any additions or amendments can be implemented to meet the requirements under the General Data Protection Regulation (GDPR).
This Privacy Policy was last updated on 10th May 2022.